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MSP Cybersecurity Connection: Defend Your Network with Security Awareness and Compliance Training

Webroot’s Security Awareness Training and Compliance Training help increase the security of your solution and can grow your business.

Up to a third of your customers’ staff are clicking on links that could trigger a breach in your network. Even with the best cybersecurity solution, a lack of awareness can cost a business hundreds of thousands of dollars. Each year, American businesses lose a half billion dollars to phishing scams, according to Forbes. Small to medium-sized businesses need solution providers who can keep them from becoming a statistic.

“You can’t honestly, as an MSP, walk in the door to a prospect or to one of your existing clients and say, ‘I got your back.’ when you’re not educating their staff,” says Chris Wiser, CEO of the Wiser Agency. If customers know what not to do online, they can also become an added layer of protection to the security stack at no extra cost to the MSP.

Webroot offers highly automated security awareness and compliance training. “The Security Awareness training highlights threats that their company may not even be aware of. The biggest threat is their employees who don’t know that they’re doing something that could really cause a huge challenge and lots of money to fix,” says Heather Margolis, founder and CEO of Channel Maven.

Managed service providers can easily track how many employees are taking the training and identify weak points right down to the individual. “We’ve gone to what we call global management,” says George Anderson, product marketing director of Webroot. “Now, for our MSP partners, who are managing lots of clients at the same time, there’s the ability for them to set up and run training campaigns over multiple clients by just doing the job once rather than repeating the job for every single individual client.”

Because annual compliance training is often required by law, many SMBs have the budget for it already built in. “The MSP has the advantage of being able to go along to the customer and say, ‘Hey, I can actually make that training budget go a lot further,’” says Anderson.

Increase your cybersecurity offerings and bolster your reputation as an MSP with security awareness training. Learn more about it at Webroot.

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