New CEO Of MSSP Nuspire To Double Down On Cloud, Self-Service

New CEO Lewie Dunsworth to grow top-line revenue by 40-to-50 percent over the next two or three years while maintaining the same quality of services Nuspire customers have come to expect.


Nuspire has snagged Herjavec Group CISO Lewie Dunsworth as CEO to increase the MSSP’s capabilities around cloud, analytics, self-service and managed detection and response.

The Commerce, Mich.-based solution provider expects Dunsworth to grow top-line revenue by 40-to-50 percent over the next two or three years while maintaining the same quality of services Nuspire customers have come to expect. Dunsworth started as Nuspire’s CEO Monday and replaced Saylor Frase, who led the company since its founding in 1998 and now steps into a chairman of the board role.

“Nuspire was the best-hidden secret in the industry,” Dunsworth said.

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Nuspire can leapfrog its competitors in the cloud space as well as take its analytics capabilities and managed detection and response services to the next level, according to Dunsworth. This will allow the company to become more effective at delivering services to clients and helping customers understand where they have gaps in their SaaS, PaaS, and IaaS environments, Dunsworth said.

Customers of Nuspire could use help understanding which users are in a cloud environment, how it should be architected, and what controls are in place, he said. Lots of Nuspire’s clients have already moved to the cloud or have a large presence in the cloud, Dunsworth said, and more investment in the area by Nuspire should help assure clients that they’re secure and compliant with relevant policies.

“Clients are trying to better understand cloud,” Dunsworth said. “Everything we do is going to be fast, easy and smart for the client.”

Dunsworth is also interested in creating a platform that allows Nuspire customers to easily provision and consume multiple security program components without any outside assistance. A lack of security talent means that clients now expect providers to make their tools user-friendly and easy to consume. Up until now, Dunsworth said that Nuspire has offered very little by the way of self-service.

“People are becoming more accustomed to doing things on their own,” Dunsworth said. “It’s a journey, not a flip-the-switch type scenario.”

Advancements in data analytics would allow Nuspire to better map and visualize for clients how adept their current cybersecurity fabric is in providing protection against their specific profile, industry or vertical, Dunsworth said. That can be overlaid to the types of control the client has in place and translated in a way that makes it consumable by non-technical executive leadership, Dunsworth said.

This in turn should make it easier for Nuspire to quantify return on investment so that customers can determine whether or not it’s worth investing a precise amount to achieve a specific reduction in risk or exposure, Dunsworth said. A lot of the attacker behavior is vertical-based, and the system is able to account for that as well, according to Dunsworth.

From a metrics standpoint, Dunsworth said he’s primarily focused on top-line growth, profitability and client satisfaction, with an emphasis on measuring Nuspire’s front-line teams against their service delivery ability. Ultimately, Dunsworth said Nuspire should be able to show clients using data and KPIs (key performance indicators) how effectively the company’s services are performing.

“We will be a very strong, data-driven organization,” Dunsworth said. “We have a leadership team in place that understands the challenges and our opportunity to do something special, an we’re all dialed in to make that a reality.”