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SHI International Malware Attack: 5 Big Things To Know

Mark Haranas, Jay Fitzgerald

From delays to restoring some systems to potential impact on customers, here are five things customers and partners need to know about the recent malware cyberattack on SHI International.

Impact On Customers: What ‘No Evidence’ Of Theft May Really Mean

In SHI’s message about the incident, the company tries to reassure customers that their data and systems are safe, saying there’s “no evidence to suggest that customer data was exfiltrated during the attack. No third-party systems in the SHI supply chain were affected.”

Alvaka Networks’ McDonald said the words “no evidence” can be a little slippery since there’s also “no evidence” that data wasn’t stolen, etc. In other words, it may be too early to say what the impact might be on customers.

Still, McDonald said he thinks there’s a good chance SHI successfully isolated networks (also known as “network segregation”) in order to contain the attack and protect its clients.

“My hunch is that it wasn’t the nightmare scenario” that the attackers intended, he said.

 
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