Palo Alto Networks CEO: When And Why SMBs Buy Security Platform Offerings

Buying triggers for security customers can range from seeing a hack in headlines to word-of-mouth recommendations, but Palo Alto Networks CEO Mark McLaughlin said in the security platform business, it’s often detection alerts from a company’s own systems.

’The biggest [buying trigger] is the overwhelming number of just detection alerts that are happening,’ said McLaughlin. ’This would be true in a very large enterprise, but it would probably be even more painful in smaller businesses.’

’If you have a traditional security setup, what’s happening more often today than not is you’re getting a lot of alerts. So you could have lots of technical capabilities, and the result of that is you get more and more alerts,’ he explained.

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That begs the question, what does an SMB do when it's alerted to a breach? The problem becomes even more dire when alerts climb into the thousands.

’If you’re fortunate enough to pay attention to the right one, that’s where the work begins,’ McLaughlin said.

That’s where Palo Alto Networks’ platform approach comes into play. In an SMB, there’s typically a small amount of people who can actually deal with alerts, and it’s unlikely that those alerts are going to decline on their own. Palo Alto Networks’ automation solves those hurdles for SMBs, according to McLaughlin.