Software News
As ChatGPT Excites, 8 Solution Provider CEOs Invest In AI, ML, Automation
Wade Tyler Millward
SPR, WWT, Conduent, Avanade and Open Systems are among the solution providers to weigh in on AI, ML and automation in 2023.

Real Impact
CEO: Nyasha Tunduwani
Real Impact CEO Tunduwani said that modernizing and automating processes, applications and data estates for the company’s nonprofit, education and government sector customers is “a top priority” for 2023.
Real Impact will invest in sales automation for itself to “improve our ability to reach potential clients with personalized communication and provide our sales teams with the tools they need to succeed,” Tunduwani said.
One of the toughest challenges facing customers this year is “a lack of talent and skills to drive implementation of data, automation, applications and infrastructure modernization projects.”
“The lack of talent and skilled resources means they are unable to take advantage of cost savings inherent in new applications, data architecture and cloud infrastructure,” he said.
For Seattle-based Microsoft partner Real Impact, investing in data and Azure practices is important to “stay ahead of the curve,” Tunduwani said.
Integrations between Microsoft SQL Server and Azure “will be a significant opportunity for us,” he said.