Software News
As ChatGPT Excites, 8 Solution Provider CEOs Invest In AI, ML, Automation
Wade Tyler Millward
SPR, WWT, Conduent, Avanade and Open Systems are among the solution providers to weigh in on AI, ML and automation in 2023.

Open Systems
CEO: Geoff Haydon*
Haydon, CEO of Open Systems—a member of CRN’s 2023 MSP 500—said that “developing the advanced automation and collaboration technologies we acquired in our purchase of Tiberium” is a key investment for the business in 2023.
“These will enable us to better protect customers by detecting and responding to threats faster and with greater impact,” Haydon said.
Automation will help expedite tier one alert triages and investigations, freeing up security analysts for more complex threats, he said.
“Automation and collaboration will also enable us to proactively protect customers,” he said. “Though quickly containing detected cyberthreats is certainly important. Preventing them altogether, however, is our ultimate goal.”
Open Systems has offices in Redwood City, Calif., Switzerland, India, Germany and Austria.
*After CRN concluded its CEO Outlook special report, Haydon became executive chairman of Open Systems and CEO of Open Systems division Ontinue.