Symantec's expansion of its Enterprise Vault 9.0 to include legal discovery comes at a time when customers are still trying to understand what should and should not be deleted, Dye said.
Customers know that if they delete old data that they can reduce the cost of storage. However, they also fear the risk of deleting too much data should that data someday be required as part of the legal discovery process, Dye said.
In a recent customer survey, Symantec found that 87 percent of customers believe that their information strategy should include the ability to delete unneeded data.
"But 75 percent of companies have backups that include infinite retention of data," he said. "Forty percent of that 75 percent are storing data not relevant to litigation. And 46 percent of organizations to not have an information strategy."
For those reasons, Symantec is expanding the platform support of its Enterprise Vault 9.0 archiving software to include data created using Exchange 2010 SP1 and SharePoint 2010, as well as for Domino 8.5.1 and different Macintosh platforms.
"We believe that 2010 and 2011 will be big years for SharePoint," Dye said. "And as SharePoint grows, customers will run into the same archiving problems they have with Exchange.
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