2017 Cloud Partner Programs Guide Details

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Broadview Networks
Broadview Networks Partner Program

U.S. Headquarters800 Westchester Avenue
Suite N501 Rye Brook, NY 10573
U.S. HQ phone number1-800-BROADVIEW
Year Company Founded1996
CEOMichael K. Robinson
Worldwide Channel Chief
Date Began Serving In This Role
North American Channel ChiefDonna Wenk
TitleSenior Vice President, Alternate Sales
Date Began Serving In This Role4/1/13
North American Cloud Channel Program ManagerDonna Wenk
TitleSenior Vice President of Alternate Sales
Email Addressdwenk@broadviewnet.com
Cloud Involvement, Products, And Solutions
Our existing partner program supports our cloud products/services
Our products are sold as a Cloud Service where we (the vendor) are the Service Provider (i.e. SaaS, PaaS or IaaS, HW as a service, network connectivity)
Our products are used to enable off-premise Cloud Solutions
Our products are used to build hybrid Private Cloud Solutions
Year Cloud Channel Program was established2005
Please provide a brief overview of the company's cloud partner program or describe the components of your company's overall partner program that specifically pertains to cloud computing.Broadview Networks is a top 10 cloud provider nationwide with over 20 years experience supporting the Agent Channel. We have over 300 successful partner relationships and proudly partner with some of the largest Master Agencies in the country. In addition to having Channel Managers nationwide to provide local support, we have dedicated engineers, pricing specialists, project managers and support representatives to help our agents close deals even faster. Our Agent Program offers unlimited earning potential, high upfront and residual commissions, the best agent and customer portals in the industry and award-winning technology, products and support. Broadview's OfficeSuite™ portfolio of services include the following: OfficeSuite UC™, a cloud-based unified communications system OfficeSuite HD Meeting™, a cloud meeting service that unifies high-definition video and audio conferencing, online meetings and collaboration into one platform OfficeSuite™ hosted email services, including Microsoft Exchange™ and OpenXchange packages OfficeSuite™ Private Cloud, a complete, outsourced data center solution with servers, storage, networking gear, firewalls and all other infrastructure elements delivered as a service, housed in the Broadview data center ecosystem. OfficeSuite™ Elite Server Care, a 24x7x365 remote monitoring and management solution for Private Cloud physical and virtual machines OfficeSuite™ Application Protection ensures critical business software and data is protected OfficeSuite™ Backup and Recovery ensures efficient backup and recovery of desktop, laptop and server data
Please outline as many as 3 of the top benefits that specifically pertain to cloud computing that channel partners gain from joining this partner program.Nationwide/Regional/Local Channel Management Support teams and pricing specialists. Utilizes unique technology - we developed a 100 percent cloud-based unified communications solution, that is not reliant on phones, servers, power or other devices to operate. Award winning portals that make it easy to do business with Broadview through automation, order management and sales tools. Customer's benefit from Broadview's MyOfficeSuite, a revolutionary online portal that centralizes all communications and hosted services into a single user-friendly website that can be accessed from anywhere on any device with internet access. The portal integrates seamlessly with Broadview's OfficeSuite™ product portfolio, giving businesses increased reliability, efficiency and security. MyOfficeSuite allows users to easily interact with coworkers through company-wide chat and online presence, launch calls, start an HD video conference, reroute calls, send or receive faxes, listen to and download voicemail messages and much more, all in real-time. Agents, brokers and resellers benefit from Broadview's MyOfficeSuite Agent, a game-changing, unified system that centralizes all customer accounts into a single, user-friendly site. It effectively provides agents the ability to instantly access, administrate and manage all OfficeSuite™ customers in real-time, from one intuitive dashboard that features an easy-to-use, widget-based architecture and integrates all of their OfficeSuite™ products and services into one location, behind one login, from anywhere on any device.
How many of your partners are currently enrolled in your Cloud partner program or are utilizing the cloud portion of your overall partner program?300
Please identify those areas in which your company actively promotes its technology components to encourage customers or service providers to build a cloud offering (public, private or hybrid).
Backup/Disaster Recovery
Cloud Applications/SW
Cloud Hosting
Cloud Infrastructure (IaaS)
Cloud Management
Cloud Platforms (PaaS)
Cloud Security
Cloud Storage (SaaS)
In what areas does your company currently have a Public Cloud Service?
Backup/Disaster Recovery
Cloud Applications/SW
Cloud Hosting
Cloud Infrastructure (IaaS)
Cloud Management
Cloud Platforms (PaaS)
Cloud Security
Cloud Storage (SaaS)
Unified Communications as a Service (UCaaS)
In which of the following ways does your company engage with Channel partners to promote your Cloud-related technologies or services?
We have our own public cloud service or application - we use partners as agents
We have our own public cloud service or application - we use partners as resellers
Unified Communications as a Service (UCaaS); We offer hybrid cloud solutions
In which of the following types of Channel training and enablement activities does your company invest to assist your Cloud focused partners?
Specialized technical training (face to face)
Specialized technical training (on-line, ILT)
Technical certification (for cloud)
Specialized sales training (face to face)
Specialized sales training (on-line, ILT)
Business transformation training or consulting (focused on financial, organization or sales/mktg. changes required to succeed with the cloud)
Sharing of service delivery methodologies or IP around cloud solutions (pre or post-sale)
Sales playbooks or prospecting guides for cloud solutions
In which of the following ways does your company invest money to assist partners specifically with their shift to selling and /marketing cloud solutions?
Customer Events
Partner Branding assistance (materials and/or funds)
Partner Demand Generation assistance (materials and/or funds)
Specialized local staff to help partners with marketing planning and/or execution
Partner Events
Partner Marketing Training
Co-selling assistance from local cloud-specialist sales or business development staff
What elements of support does you company offer in your Cloud channel program/tier to motivate and support your Cloud partners financially?
Demo program/Trial Keys
Discounts (training, volume, tiered, etc.)Utility or annuity-based pricing or licensing
Special financing or leasing of equipment for Cloud Builders or Service Providers
Internal-use product or licenses (discounted or free)
Loyalty programs or SPIFs
Referral programs (for Cloud Agents or influencers)
Compensation and Fees
Does your company offer VARs assistance in compensation of their sales teams on residual revenue programs (maintenance, software or professional services), recurring revenues or annuity streams?Yes
Are partners required to pay a fee to join your the basic or minimum tier of this Cloud Partner Program?No
Are partners required to meet specific minimum revenue requirements in order to join the basic or minimum tier of this Cloud Partner Program?No
Which of the following requirements must partners meet in order to join the basic or minimum tier of this Cloud Partner Program?
Actively transacting partner
Revenue commitment
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