Security's Gateway To Remote Access

WatchGuard Technologies may have the solution to those issues with its Firebox SSL VPN Gateway, an appliance-based device that brings a plethora of remote security options to the market and provides profits and service opportunities.

Touted as a device that enables secure complete network access, the Firebox unit is chock-full of features. Solution providers will find integrated support for most applications (a key feature for SSL), support for major protocols, always-on capability/persistent connection, built-in endpoint security, continuous endpoint verification of security status, desktop sharing, clientless access via the Web and application-level access control.

Those features help to build a secure "in-office user experience" for remote workers and also further secures the traffic by blocking worms and other malware. Solution providers will find the product easy to install and maintain, and a wizard-driven setup and concise documentation allows junior technicians to successfully install the product. Adding application security proves to be a little more involved but should not present any problems for those familiar with basic security practices. Installing into an existing security infrastructure is further eased by the unit's support for most firewalls on the market.

Once installed, the Firebox SSL VPN offers access anywhere by providing two access modes. The secure access client mode opens the door to client/server applications, file servers, printer servers and other network resources. The secure access client provides a user experience similar to a direct LAN connection. The second access mode, called Kiosk mode, employs security technology that provides secure access to Web-based applications from Web-enabled devices.

Solution providers will find the browser-based management console simple to navigate and will have quick access to setup features, reports and other specific elements. One advantage offered by the unit is a clientless deployment model, which means that installers do not need to place client software on remote systems.

WatchGuard is 100 percent channel-focused. Its Secure Partner Program is broken into two levels, Expert and Professional. Both levels must pass technical and sales exams and meet marketing requirements. The tiers break down as follows: Partner must complete one marketing event (Expert every three months; Professional every six months); meet quarterly sales requirements (Expert, $15,000; Professional, $5,000); and need to feed pipeline reports back to the company (Expert, monthly; Professional, quarterly). Dedicated technical support is offered to all partners and the company guarantees a three-hour response time. Marketing and sales support, MDF, recurring product rebates, a dedicated partner Web site and e-mail newsletter also are provided. Average reseller margins run around 25 percent.