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10 Big Data Management And Business Analytics Tools You Need To Know About

Collecting, preparing, managing and analyzing ever-growing volumes of data continues to be a challenge for business and organizations. Here are 10 tools and platforms for gaining value from big data.

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Zendesk Explore Enterprise

A new addition to the Zendesk customer service platform, Explore Enterprise enables real-time data analysis of customer service data to make more informed decisions around sales, support and products to understand customers’ changing needs and improve customer experiences. Explore Enterprise enables data monitoring across customer support channels using prebuilt and customizable live charts and improves team collaboration with advanced report sharing and scheduling capabilities. ■

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