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10 Microsoft Teams Updates Unveiled At Ignite Fall 2021

Microsoft is using the virtual conference to announce a number of new features and updates for the Teams collaboration app, including around security, integrations and events capabilities.

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New Capabilities With Azure, Dynamics 365

Azure Communication Services interoperability with Microsoft Teams will become available in December. Developers will have new abilities to streamline voice, video and chat between users on custom-built applications, websites and Teams.

Teams users have now gained a new ability to view live transcripts as closed captions in the player or side pane as part of an update to Microsoft Stream, according to Microsoft.

Microsoft Teams and Dynamics 365 have gained new integrations with Editor with Context IQ, Microsoft’s natively integrated AI experience across the 365 suite. Users can pull customer content from Dynamics 365 into a Teams channel to use the data from within Teams.

Speaking of Dynamics, Microsoft has a new all-in-one digital contact center solution powered by Teams and Dynamics 365 Customer Service, adding chat and voice connectivity among other business application capabilities, according to Microsoft.

More Microsoft Teams Devices

In the first half of 2022, Microsoft will make available direct guest join for Teams Room users to join meetings in BlueJeans and GoToMeeting. Early next year, the Yealink deskVision AIO24 24-inch display will be released as a standalone Teams device or second screen for PCs.

The AIO24 and Neat Frame will also gain the ability for hotdesking -- a feature for finding and reserving flexible workspaces in a shared office environment through Teams, according to Microsoft. And Logitech has a new Teams panel, the Tap Scheduler.

The devices follow a trend of hardware designed to give users the most out of virtual meetings.

By the end of the year, Microsoft managed services will allow for Surface Hub management, according to the company.

Earlier this year, Microsoft announced new Surface devices built “hand-in-hand” with the recently released Windows 11 operating system.

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