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9 Ways Microsoft Is Scaring Windows XP Laggards Into Upgrading

With less than 75 days left until Microsoft cuts off support for Windows XP, we present marketing messages it has given to partners to convince customers that now's the time to upgrade.

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1. No One To Call

Remember the tagline to 'Alien' -- In space no one can hear you scream? It sounds like XP users who need to talk their way through XP problems after April 8 could be in for a similar experience.

"When problems arise, online and phone-based technical support will unfortunately no longer be available to assist you or your IT partner, leaving you on your own to deal with the problem," Microsoft says on its Retiring Windows XP website.

What's that, you say? You've never needed phone support for XP? Well, you might be needing it after Microsoft stops releasing XP security fixes.

"Because our updates often fixed problems before you were aware of them, you may have never needed our tech support. But now that these updates are to stop, new problems may arise -- only now there will be no one to contact for tech support," Microsoft said in a XP end-of-life flier distributed to partners last month.

 
 
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