The SAP data management portfolio includes the HANA in-memory, column-store database management system, supporting operational and analytical tasks, and the SAP BW/4HANA data warehouse system. Both are provided as on-premises and cloud solutions. Also offered are the Hadoop-based SAP Cloud Platform Big Data Services and SAP Vora for Spark and Hadoop processing.
Strengths: SAP has pursued a multi-cloud strategy, supporting AWS, Google and Microsoft Azure, and aggressively demonstrated a strong focus on artificial intelligence and machine learning capabilities. Customers give high praise to SAP HANA's performance and scalability.
Cautions: Some reference customers consider SAP's DMSA products to be expensive and give below average scores to the company for technical support. Gartner also says that while SAP has expanded its cloud partnerships and product lineup, the cloud technology's compute capabilities cannot be elastically increased or reduced dynamically over short timescales.