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The 10 Hot Data Analytics Companies To Watch In 2020

Businesses today are deriving value and gaining competitive advantages by analyzing increasingly huge, sometimes fast-moving data. Here are 10 data analytics software developers the channel should keep an eye on in 2020.

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VoiceBase

CEO: Walter Bachtiger

VoiceBase is a developer of AI-powered speech analytics software that analyzes recorded calls from call centers and other departments to provide sales, marketing and service operations with insights about customer experience, product feedback, marketing campaign effectiveness, compliance and agent performance.

VoiceBase’s products use deep-learning speech technology, natural language processing capabilities, a query language and predictive analytics models to provide speech analytics, automatic speech-to-text transcription, knowledge extraction from transcripts, and AI-based predictive analytics to determine the intent behind what’s spoken. The company recently added the ability to analyze text data, such as from chats, emails and social data postings.

San Francisco-based VoiceBase was founded in 2010. This year the company partnered with data visualization giant Tableau software, linking the two companies’ technologies for developing visual representations of VoiceBase’s analytical results.

 
 
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