App Compatibility
App compatibility issues have dogged some users with upgrading to Windows 10, especially for users with older machines, according to some solution providers. Joe Balsarotti, president of St. Peters, Mo.-based Software To Go, has told CRN that he's seen "many small businesses" avoid Windows 10 or downgrade back to Windows 7 because of incompatibilities with their line-of-business applications. Issues such as these are being taken seriously at Microsoft, according to the company. "We’ve heard loud and clear that one of the most important considerations for shifting to a modern desktop is application compatibility," wrote Brad Anderson, corporate vice president for Microsoft 365, in a blog post. Microsoft has "done a massive amount of work" to ensure that Windows 10 is a compatible upgrade, Anderson wrote. That has included launching Microsoft's Desktop App Assure program, which provides free assistance with app compatibility remediation, on a global basis in January.