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‘Bold Ambitions’: Netsurit Tackles U.S. MSP Market With Aggressive Growth Plans

“We went into this into this pandemic saying, ‘How do we turn this into an opportunity?’ And we thought there were two ways: We could amplify how aggressive we’re being with our organic growth, and then see if there are opportunities to grow acquisitively as well,” says Netsurit CEO Orrin Klopper.

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Right now the majority of your businesses is still in South Africa, correct?
Klopper: That’s correct. Two-thirds.

Are there any best practices that you have in South Africa that you think might actually benefit your business in the U.S.? Is there anything that you‘re bringing from overseas that helps give you an edge?

Klopper: I think there are some things that we find in our different offices that we do well. And then in other offices we learn from them. So even with joining forces with Cyber City, there are some things that we‘re learning from them that I think we’re only going to become a better business for that. And then I think Dean would probably say the same thing: There’s some things that they’re learning from us. So I think it’s less of a South Africa [view] than more of a keeping an open mind. We don’t have all the answers, and there’s always room for improvement and for keeping open to learn from each other. And that’s something we’re trying to protect. I see myself sometimes slipping into, no, let’s just do it this way, which can be dangerous because that’s when you stop growing and learning. So yeah, we want to keep our minds open to learning. We might do a tiny acquisition in Boston, and just because we’re a bigger business, it doesn’t mean we’ve got all the answers. So keep that openness to learning from whoever joins the team.

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