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2021 Annual Report Card Winners: Solution Providers Give Top Grades To Key Vendors

For the 36th year, solution providers scored vendors in 24 technology categories based on their performance in product innovation, support, partnership, and managed and cloud services.

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Power Protection and Management: Eaton

Channel Chief: Curtiz Gangi, VP, U.S. Channels

Eaton came out on top in this technology category with an overall score of 89.5 and took the top scores in product innovation (94.1) and managed and cloud services (79.4).

Eaton’s product innovation grades included 104.5 for product quality and reliability, the second highest grade in any criteria in this year’s ARC. Eaton also had the highest scores in training (84.3), quality of field management (90.7), marketing support (83.8) and solution provider program (87.2).

But Tripp Lite was close behind with an overall score of 89.1 and the company took the top scores for support (90.8) and partnership (94.4), and the top score (66.4) for consumption-based/subscription pricing. (Note: Eaton acquired Tripp Lite earlier this year.)

Schneider Electric received an overall score of 87.5 followed by CyberPower with 77.2 and Vertiv with 76.6.

 
 
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