Quality, Reliability Given Their Due In ARC Survey

The Annual Report Card results are in, and the results in quality and reliability reflect the vendors that are most attentive to the fit and finish of their products.

The ARC ranks vendors in 18 technology categories; 39 vendors participated, many in multiple categories. Each of those categories comprises 18 subcategories related to product quality, support and partnership. In each of those subcategories, a company could have finished at the top with a rank of No. 1 -- or at the bottom with a rank of No. 73. Here's a look at which finished in the top 10 in the quality and reliability subcategory.