Top 10 Takeaways From The CRN State Of The Market Survey

VARs Invested 18 Percent Of 1H 2010 Revenue In Improving Service Capabilities

In the first half of 2010 solution providers spent 18 percent of revenue on investments to add to or improve their services capabilities or services profitability

Topping the list was services offerings to customers, which accounted for 31.7 percent of service investments. That was followed by investments in technology to improve services capabilities (17.7 percent), training and education for staff to increase services revenue and focus (12.8 percent), and spending on services-focused resources such as additional staff (11.1 percent).