ARC 2011: The 21 Category Winners


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Multifunction Printers

In the new category of Multifunction Printers, Xerox won by a narrow margin. Its score average for the Support subcategory was just 1 percentage point ahead of Lexmark, and 3 points ahead of HP. Even closer were score averages for Partnership, which Xerox eked out by just 0.7 of a point over Lexmark.




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