byKevin McLaughlin on
2. Lanham Napier
CEO, President
Napier, who joined Rackspace in 2000 as CFO and took over the CEO role the following year, has fostered a culture that places enormous importance on customer service. Need proof? Look no further than the fact that the model he helped pioneer at Rackspace is called "Fanatical Support."
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For solution providers just getting into the IoT arena and those already building their business around the technology, CRN presents the 2018 Internet Of Things 50.