SMB Network Storage
Overall Winner: Dell
In its debut appearance, Dell narrowly squeezed out HP from first place in SMB Network Storage, taking the Channel Champ crown. Dell won the technical and support satisfaction subcategories, but lost to HP in financial factors. NetGear, in fourth and last place, managed to squeak out a win in three criteria: evaluation and demo equipment policies, competitive pricing, and product margins, SPIFs and rebates.