Search
Homepage This page's url is: -crn- Rankings and Research Companies Marketing Matters CRNtv Events WOTC Jobs Dell EMC Newsroom Ingram Micro Newsroom Tech Provider Zone

2012 Channel Champs: How Well Do Vendors Support You?

CRN's 2012 Channel Champs survey reveals how well vendors support their solution provider partners.

Back 1   2   3   ... 12 Next

photo
10. Support Satisfaction: Microsoft



Category: Business Intelligence
Support Satisfaction Rating: 73.8



Among the five criteria that comprise the support satisfaction subcategory, Microsoft's best score was in postsales support with a 75.5 in the Business Intelligence category. It lost two subcategory criteria: Presales support (to IBM), and evaluation and demo equipment policies (to SAP). Microsoft's largest margin of victory within this subcategory was in general availability of technical training.










 
 
Back 1   2   3   ... 12 Next

sponsored resources