Power 100: The Most Powerful Women Of The Channel 2012 (Part 2)

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Robyn Howes, Certified NETS


Years in channel: 15

Years in position: 15

Highlights of the past year: Certified NETS realigned operations delivery to provide dedicated proactive vs. reactive resources. That realignment directly contributed to a 20 percent decrease in reactive tickets from customers.

Goals: Howes will work toward continued revenue and profit growth and financial stability. In addition, she aims to provide continued stellar customer service and to strengthen technical resources.


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