No. 5 Biggest Gain: HP, Midrange Servers
CEO: Meg Whitman
Gain: 7.6 points (Overall Score: 77.4)
HP did better in every subcategory -- product innovation, support and partnership -- than it did in 2011. Most notable were its criteria gains in services opportunity and presales support, where its score rose more than 13 points. Its 11-point increases in the post-sales and manages channel conflict criteria were also impressive, but were not enough to beat Cisco.