ARC 2012: Biggest Vendor Gains And Drops

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No. 5 Biggest Gain: HP, Midrange Servers

CEO: Meg Whitman

Gain: 7.6 points (Overall Score: 77.4)

HP did better in every subcategory -- product innovation, support and partnership -- than it did in 2011. Most notable were its criteria gains in services opportunity and presales support, where its score rose more than 13 points. Its 11-point increases in the post-sales and manages channel conflict criteria were also impressive, but were not enough to beat Cisco.

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