10 Tech Turkeys For 2012

Symantec Losing Its Focus On Solutions

Enrique Salem was ousted as Symantec CEO in July and replaced by Steve Bennett, chairman of the vendor's board. The move, accompanied by a 10 percent decline in first quarter revenue, was the first step in what partners hope will be a concerted effort to refocus the company's sprawling portfolio around solutions instead of products.

"They're still such a siloed product company," a channel executive at a top Symantec partner told CRN earlier this month. "Talking with the division sales reps is all about, do you want to sell what I have, and if not, go talk to this guy in that unit over there because you can't help me. To date there really hasn't been a packaged solutions approach, and that's a problem for partners who really see the potential of selling across the Symantec product set."