Solutions Providers are beginning the journey of moving beyond IT. Who among us has not had the experience of getting a call from a customer's sales or marketing leader saying they need our help to implement a sales force or customer service application and the internal IT department is not able to help? Or, they need assistance in evaluating an application for a part of the business, but IT can't support it? Welcome to the world of the business solutions provider, a world where purchase decisions are no longer made by our traditional customers within IT or even procurement. They're made by the line of business -- with a very different approach to time to market. They can't afford to wait in the queue for IT's time. Our vendors can't deal with this, as they are product fixated. This is the new world of business IT.