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2013 Channel Champs: Overall Winners

The CRN Channel Champions study highlights solution provider satisfaction with their vendor partners' products and services.

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BUSINESS ANALYTICS SOFTWARE

Microsoft

Microsoft was this year's winner in the Business Analytics Software category, taking the top spot over competitors SAP, IBM and Oracle, just as it did last year and in 2011. Microsoft's standing may have received a boost from new releases of the company's PowerPivot, Power View and other business intelligence tools built into the new SQL Server 2012 database engine.

Still, Microsoft's overall score of 70.4 was down from last year's 76.6 as channel partners gave the vendor lower scores for technical support and financial satisfaction. They also gave lower scores to Microsoft's competitors, with the biggest drops coming in the support satisfaction ratings.

 
 
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