2013 Channel Champs: Overall Winners

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Cisco is this year's winner in the realm of Unified Communications, significantly beating competitors Microsoft and Avaya in the overall score, as well as in the technical, support and financial satisfaction ratings. But Cisco should take heed: While Cisco beat Microsoft by 11 points in technical satisfaction last year and almost 10 points in the overall score, Microsoft made significant headway this year.

Cisco, which also won this category last year, launched its UCS line four years ago-a move described by channel partners as a game-changer for the vendor and for them. Today 1,700 partners are certified for Cisco's data center networking infrastructure specialization.

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