Bob Noel, director of global channel and field marketing at Enterasys, said the most surprising finding from the survey was the fact that 25 percent of solution providers have "fired" a vendor in the past 12 months. In North America, Noel said, that figure was an even larger 33 percent.
Survey-takers weren't asked to identify the specific vendors with which they cut ties, but they were asked to give the reasons for the split (hint: see next slide).
"In North America, one out of three VARs has fired a vendor this year," Noel said. "And there were five key reasons they validated as to why they had done that."