Cisco is one of the most influential companies in the IT industry and is certainly one of the top vendors in the channel. So as a Cisco channel chief Klein has instant influence, especially as Cisco expands into new areas such as software-defined networking, the Internet of Things, and converged infrastructure.
Klein led Cisco's decision to double its midmarket channel investment last year to $150 million. His organization also introduced tools to help partners build cloud and managed services offerings into their portfolios and transition to a recurring revenue model. The company launched the Cisco ISV program to deliver vertically relevant solutions with partners to customers as well.