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Channel programs News

2014 Annual Report Card: 22 Category Winners

Rick Whiting

Converged Infrastructure: Dell

CEO: Michael Dell

Converged infrastructure is one of the hottest segments of the IT industry right now and, according to this year's Annual Report Card Scores, Dell is doing a better job with partners in this critical technology category. Dell scored 85.0 overall, an impressive gain from its 72.7 score last year (the first year this product category was included in the ARC survey).

Dell beat Cisco (overall score 79.7), last year's winner, as well as Hewlett-Packard (81.8) and IBM (58.6). Dell also had the highest scores in product innovation (93.1), support (80.3) and partnership (81.4). But HP did take top scores in a few specific criteria, including product technical innovation and pre-/post-sales support. Partners gave Cisco higher scores for managing channel conflict and ease of doing business.

 
Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at rwhiting@thechannelcompany.com.

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