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Strategic Service Provider Era Is Here: 10 Changes Solution Providers Need To Start Making Now

Solution providers must revamp their sales organizations, deepen ties with existing clients and focus on solving business problems, says a keynote speaker at XChange Solution Provider.

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1. As Accepted Facts Within IT Change, So Must Your Strategy

All of the accepted wisdom or norms currently within IT are based only on the information available today and could change as new information is uncovered.

"All facts do not live in one universe," Dudley said. "They live in multiple universes, because over time, they erode."

For instance, Pluto was considered a planet until 2006, when objects of greater mass were discovered in the solar system.

"All of the decisions you make will be based on a fact in time," Dudley said. "Remember, they change over time."

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