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2016 Annual Report Card Winners: Channel Partners Give Top Marks To Key Vendors

The competition was as heated as ever in CRN's 2016 Annual Report Card with industry leaders continuing to dominate some product categories and new vendors making their marks in others. See how solution providers graded their vendor partners on product innovation, support and partnership.

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SMB Networking: Ruckus Wireless

Channel Chief: Sandra Glaser Cheek, Vice President, Worldwide Partner Sales

Ruckus Wireless was the big winner in the SMB networking product category, receiving an overall grade of 82.1 – a comfortable lead over competitors D-Link Systems (overall score 77.3), Dell (77.2) and Cisco (76.0).

Ruckus’ highest grade was 100.1, a score it won in the product quality and reliability subcategory. That boosted its average score in the product innovation criteria to a winning 88.8. The vendor also took top marks in support and partnership criteria with average scores of 76.6 and 79.8, respectively.

Ruckus did not take all of the criteria subcategories, however, losing to D-Link in pre-sales support (79.4 to 78.2) and in partner communication (79.6 to 76.5).

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