Collaboration: Cisco

Channel Chief: Wendy Bahr, Senior Vice President, Global Partner Organization

Cisco took home the win in this product category for the second year in a row after ousting Microsoft in 2015 for the top spot.

Cisco won with an impressive overall score of 79.9, outpacing competitors IBM (72.1), Polycom (70.2) and Microsoft (69.4).

Solution providers graded Cisco higher this year in 10 out of 17 subcategories, including giving the vendor it’s best rating – 95.5 – in the product quality and reliability subcategory. That, combined with a score of 90.1 for the richness of its product features and functionality, raised Cisco’s average Product Innovation score to an enviable 89.1.