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Q&A: Tech Data's Joe Quaglia On How Solution Providers Will Benefit From The Distributor's New Structure

Tech Data's president of the Americas told CRN that the distributor has seen an influx of new customers, including a good number that are buying through distribution for the first time.

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Have most of your new customers worked with a distributor before?

About 20 percent are those that really haven't worked with distribution before. The rest have worked with distribution before, but just were never customers of ours or Technology Solutions. The number of customers that haven't done business with distribution before is going to start to increase, just by nature of the capabilities we offer in security and some of these other next-generation technologies. Just by way of putting the two companies together, we doubled the sales force, we tripled the number of technical consultants available to consult to our partners, and we tripled the number of engineers in the company. That level of capacity will attract new and emerging partners.

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