CRN Exclusive: Tech Data CEO Dutkowsky On Key Vendor Program Changes, The Distributor's Response And Apple's Enterprise Push


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You mentioned the Global Lifecycle Services business as being a key part of Tech Data's growth strategy. How will that business evolve as you continue integrating it with STG, which you acquired in 2015?

Tech Data had a small services business. I could argue that Tech Data is basically a services business – we have supply chain services, credit capacities, marketing programs. Over the years, we were trying to diversify those services into the technical side. One of the things TS had was substantial investments in that portfolio of services. When we put them together, we said, 'There really is a global lifecycle management capability here.' From acquiring a product to decommissioning a product, the new Tech Data has service offerings across that whole continuum. We structured all of it together under John O'Shea, and we're very optimistic about that type of value-add to help our resellers serve their customers more effectively.



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