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5 Companies That Had A Rough Week

For the week ending May 18, CRN looks at IT companies that were unfortunate, unsuccessful or just didn't make good decisions.

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Apple Faces Lawsuit, Recall Petition Over MacBook Pro Keyboard Issues

Apple faces growing pushback from MacBook Pro customers who are upset about alleged defects in the laptop's keyboard, with the filing of a proposed class-action lawsuit and an online petition seeking a recall of the devices.

Apple introduced a redesigned MacBook Pro in late 2016 featuring a "butterfly" keyboard mechanism that the company said would provide more responsive and more comfortable typing.

But a lawsuit filed in the U.S. District Court of Northern California by the Girard Gibbs law firm, on behalf of two MacBook Pro owners, says the keyboard is "defective" and "prone to fail." The suit, which also covers Apple's MacBook, seeks class-action status.

A petition on Change.org seeking a recall of the post-2016 MacBook Pro had more than 25,000 signatures as of Thursday.

 
 
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