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CEO Sanjay Mirchandani On Commvault Metallic And Microsoft Azure, COVID-19

After being hit by the COVID-19 coronavirus pandemic and the resulting revenue drop, Commvault's Mirchandani looks to a new strategic Azure relationship combined with a focus on cloud-like data management simplicity to make 2020 a good year.

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How has COVID-19 impacted your business with your channel partners?

It's an interesting question. There are certain channel partners that I think are mobilizing to deliver new capabilities, like service providers—small, medium, large—because customers want cloud-like capabilities. They need a partner that they can trust. The service providers are active, and we're working with them quite closely. Other partners went through the same adjustment that customers did and we did, and are coming back to life. It took some longer and some less time, but people have landed.

Without the travel, without the airports, without the downtime, we're working more and probably more productively, in some ways. And so now we’ve sort of settled into a new rhythm of doing things.

After we recover from COVID-19, how do you expect the pandemic to impact Commvault and its channel business in the long term?

I don't know if the world's going to look like it did five months ago. You know, you jump on a plane, you fly across the country, you go for a couple of meetings, you meet customers. I don't know if it's going to be quite that way anymore. I think there's a level of efficiency of being able to do things without all of that. That will be part of the new world. And I think that our channel is doing the same. We're doing the same. Heck, when you can audit a company virtually, and you can now do all the consulting arrangements that you would otherwise do in-person completely virtually, and these are people-intensive businesses, I think that the channel and us and everybody else wants to be more efficient.

Mostly, customers want to be more efficient. Customers want lighter touch, customers want cloud, they want simplicity, they want trust. And those are the kind of things we're pivoting around.

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