Moving Ahead On MSP Security

Security has become the top-of-mind issue in the MSP community due to the recent spate of ransomware attacks targeting customers whose MSPs work with Kaseya’s RMM (remote monitoring and management) platform. The attacks were a reminder to MSPs—and to the companies that provide technology to them to run their business—of not only how important MSPs are but how critical that security be a part of every conversation.

ConnectWise is no exception. ConnectWise CEO Jason Magee, in a wide-ranging conversation with CRN, told CRN that security is one of the primary drivers of its past and potentially future acquisitions and is central to its core business model.

“Everything that we’re looking to do is to drive operational efficiencies, increase productivity, make our partners more profitable,” he said. “Just make them better at everything they do, i.e., more mature, more profitable businesses.”

Magee also talked about the ConnectWise IT Nation Explore conference and what MSPs could expect from the event, which is taking place this week in a hybrid virtual and face-to-face format. Here is what he had to say.