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ConnectWise CEO On Product Launches At IT Nation Explore, Bolstering Security For MSPs

‘Everything that we’re looking to do is to drive operational efficiencies, increase productivity, make our partners more profitable. Just make them better at everything they do, i.e., more mature, more profitable businesses,’ ConnectWise CEO Jason Magee tells CRN.

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 Is ConnectWise introducing any news during IT Nation Explore?

[The news is] really product-centric. We’re starting to see some early signs of bringing things together from some of the acquisitions. A good example of that is BrightGauge. We’re announcing BrightGauge Essentials, which will be out-of-the-box dashboards that give partners immediate insight into the health of their business. It is going to be part of [ConnectWise] Manage to start and will be available for other aspects of the platform as well.
A new feature not by way of any of our acquisitions is Reconcile. Reconcile around billings, just to give you a context, really gives MSPs the ability to efficiently reconcile their vendor bills and distributor bills and save time by reducing errors. If you talk to any MSPs, they’ll always have lots of errors in how they’re tracking or invoicing their customers. This really helps build trust and relationships between MSPs and their customers based off just that simple aspect of the bill or invoice. That’s going to be part of ConnectWise Manage at no cost as well. And then I think that’s also scheduled for August release. And then really we’re just going to hit home on some of the InfoSec and how it’s a priority. We’re really looking to educate our partners on everything InfoSec that we have going on so they can be assured that we’re making the appropriate steps and progress and improvements on our behalf.

 

 
 
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