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Gartner: Global IT Spending On Software And Services -- Including Cloud -- On The Rise

The future of IT spending will be characterized by a combination of decreased spending on hardware devices and an increase in spending on software and services, including on the cloud, says Gartner’s John Lovelock.

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Devices: Market Saturation Impacting Spending

Global IT spending on devices fell solidly in 2019 but is expected to recover slightly in 2020 before declining once again, Gartner said.

When Gartner looks at spending on devices on a global basis, it looks at style of product, not brand, and divides devices into premium versus basic, Lovelock said.

"The two most important factors in forecasting are adoption and replacement," he said. "Pretty much everyone who wants a mobile phone, a PC, or a laptop has one."

While a new group of young users comes to the market, the real driver in device spending is how many people want new devices, Lovelock said. "It used to be people looked at what's cool to see what they want," he said. "But for several years now, people aren't seeing a big new 'must-have' feature."

Spending on many devices has already peaked for many products, and a big new peak is coming soon, Lovelock said. Spending on printers in 2017 reached $41.2 billion, but will likely fall to $36.5 billion by 2023. Spending on PCs reached $219 billion in 2018, but will probably be $191 billion in 2023. Mobile phone spending is likely to peak in 2022, he said.

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