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Insight’s Incoming CEO Joyce Mullen On Making History, M&A And Top Challenges

C.J. Fairfield

‘With the 21 years at Dell with all of those different jobs, I’ve got a lot of different experience in services, sales, operations, logistics…even strategy so I feel very well prepared. I am very grateful to all of my bosses and leaders and mentors who’ve helped me build skills.”–Joyce Mullen, Insight’s incoming president and CEO.

You spent 21 years at Dell Technologies. How will your experience there help you in your new role at Insight? 

I’ve had so many different opportunities at Dell. In the 21 years I was there I probably had 15, 16 different roles all over the company. I’ve also had experience at Cummins Engine Company in logistics supply chain being a plant manager, so I feel like I’ve had many different functional roles in my career. [I’ve had] so many tremendous mentors from whom I’ve learned and so many great bosses. I think when you’ve got a really broad cross section of functional experience it just helps you understand the challenges your teams are going through and helps you sort of relate a little bit better to some of the problems they are trying to solve.

With the 21 years at Dell with all of those different jobs, I’ve got a lot of different experience in services, sales, operations, logistics…even strategy so I feel very well prepared. I am very grateful to all of my bosses and leaders and mentors who’ve helped me build skills. I’m sure I have so much to learn so I’m all ears. I’m really excited to learn more about our global business and learn more about this industry. I’ve been at Insight now for almost a year but being in the channel is certainly different from being in OEM. It’s a familiar terrain but it’s a different vantage point, that’s for sure.

 
CJ Fairfield

CJ Fairfield is an associate editor at CRN covering solution providers, MSPs and distributors. Prior to joining CRN, she worked at daily newspapers, including The Press of Atlantic City in New Jersey and The Frederick News-Post in Maryland. She can be reached at cfairfield@thechannelcompany.com.

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