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Insight’s Incoming CEO Joyce Mullen On Making History, M&A And Top Challenges

C.J. Fairfield

‘With the 21 years at Dell with all of those different jobs, I’ve got a lot of different experience in services, sales, operations, logistics…even strategy so I feel very well prepared. I am very grateful to all of my bosses and leaders and mentors who’ve helped me build skills.”–Joyce Mullen, Insight’s incoming president and CEO.

According to a SEC filing, 2020 sales of Microsoft and Dell products accounted for about 19 percent and 14 percent, respectively, for consolidated net sales for Insight. What are your thoughts on growing those sales in 2022 and deepening those partnerships with Dell and Microsoft? 

We are absolutely committed to differentiated growth at Insight across the portfolio and have a significant increased focus on solutions versus just pure products. The value we bring to our clients is really around delivering the outcomes that they’re looking for to make them more successful. We want to do that with the best technologies in the industry. Those are certainly two great partners for us, Dell and Microsoft, but they’re not the only ones. We expect to grow all of our strategic partnerships and we expect to deliver even more success to our clients. Ultimately it’s their success that we are counting on delivering so that we can continue to grow.

 
C.J. Fairfield

CJ Fairfield is an associate editor at CRN covering solution providers, MSPs and distributors. Prior to joining CRN, she worked at daily newspapers, including The Press of Atlantic City in New Jersey and The Frederick News-Post in Maryland. She can be reached at cfairfield@thechannelcompany.com.

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