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Insight’s Incoming CEO Joyce Mullen On Making History, M&A And Top Challenges

C.J. Fairfield

‘With the 21 years at Dell with all of those different jobs, I’ve got a lot of different experience in services, sales, operations, logistics…even strategy so I feel very well prepared. I am very grateful to all of my bosses and leaders and mentors who’ve helped me build skills.”–Joyce Mullen, Insight’s incoming president and CEO.

What is one challenge you ’re seeing in the channel right now and as CEO how would you address that? 

There are several challenges that our clients are going through, and certainly we are positioned well to help. I would say top of the list for our clients these days is security. We feel well positioned, we’ve been investing in our security practice, we’re investing in our capabilities and we’re spending a lot of time with clients on this topic, so that is a place where we are doubling down.

The other specific areas are around modern workplace and trying to figure out how to make this flexible work environment, this hybrid work environment work well and deliver the productivity that our clients need.

A modern infrastructure is another area that’s really a challenge as people figure out how to understand which workloads should belong in which type of cloud. We’re well positioned to do that. And then one of my favorite topics of course is intelligent edge. I love the opportunity that that represents for all of us.

If we think about the edge being bigger than the public cloud today in just a few short years, there’s so much work and expertise our clients are banking on from Insight and companies like Insight to help them navigate that.

 
C.J. Fairfield

CJ Fairfield is an associate editor at CRN covering solution providers, MSPs and distributors. Prior to joining CRN, she worked at daily newspapers, including The Press of Atlantic City in New Jersey and The Frederick News-Post in Maryland. She can be reached at cfairfield@thechannelcompany.com.

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