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Pax8 CEO John Street To Rivals: ‘Up Your Game’

‘[Traditional distributors] just think we’re specifically targeting their customers. We’re not. We’re in the market targeting everybody. In our case, we didn’t start with a base of customers. We had zero MSPs. We’re building the network as we go,’ Street tells CRN.

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Pax8 saw 90 percent growth this year as scores of new customers who were forced to pivot to the cloud and Software as a Service early in the pandemic looked to the born-in-the-cloud distributor for help, CEO John Street told CRN.

The Greenwood Village, Colo.-based company added 191 new employees, just shy of the 250 it had hoped it would add before the pandemic took hold. Street said Pax8 “took our foot off the gas” for two months to see how its market of SMB customers would fare.

“A lot of clients were more progressive businesses that were already doing stuff in the cloud. We’ve been keeping our ears close to the ground with all of our MSPs, and our feedback among the partners that are most active is that their businesses are growing too through all this. So we‘re a lot more comfortable with putting our foot back on the gas, and I expect to see vigorous growth for the next three or four years,” Street said.

Pax8 is also rolling out Pax8 Pro, a subscription tool that gives MSPs automation capabilities and visibility into their users’ licenses and security habits. In an exclusive interview with CRN, Street talked about competing with the vast cash hoards of private equity, the rise of PSA providers selling MSP tools, and why he is bullish on small business.

 

 
 
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