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ScanSource CEO: ‘COVID Has Impacted Our Business In A Dramatic Way’

The COVID-19 coronavirus pandemic is taking its toll on ScanSource, which is laying off 200 people and winding down its Salesforce deployment services business after reporting a significant preliminary fourth quarter drop in sales, Baur tells CRN.

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Bending With The Pandemic

The COVID-19 pandemic has hit ScanSource hard. So hard, in fact, that the Greenville, S.C.-based distributor this week reported preliminary fourth fiscal quarter 2020 sales on a GAAP basis are expected to fall 21 percent over the same period last year.

In response, ScanSource said it will implement a plan to cut $30 million in expenses, lay off about 200 people, and close its Canpango business, which it acquired in 2018 as a way for it to enter the Salesforce deployment services business. However, the company said its Intelisys telecom and cloud services master agent business is growing, and it will continue investing in that growth.

ScanSource Chairman and CEO Mike Baur Thursday talked with CRN about the COVID-19 pandemic and its impact on the distributor, including a breakdown of how it is affecting the different parts of ScanSource‘s business, in particular how the work-from-home push is destroying the premise communications business.

For a look at how the pandemic is impacting ScanSource, and by extension how it might impact your own business, turn the page.

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