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5 Ways MSPs Can Win SMB Cloud Computing Services Deals

Selling SMBs on the cloud takes a certain finesse, here are five tips managed service providers (MSPs) can use to help them sell cloud computing services in the SMB.

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Service, Support Are Key

Exceptional service and support are necessary to win over SMB customers. Kazakevich cautions that the cloud computing sale for an MSP doesn't end when the contract is signed. SMBs demand strong support and support with swift response times.

"A lack of adequate support results in a major loss of productivity and some very unhappy end users," Kazakevich says. "It's critical for your MSP practice to support any cloud-based service that you offer as if it's your own product. Too many deployments fail due to lack of prompt, knowledgeable support."

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