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The 10 Biggest Cloud Outages Of 2014

No matter how good the underlying technology, no matter how competent the hosting provider, clouds sometimes suffer outages. This is the list companies don't want to make. Here are CRN's top 10 cloud outages of the year.

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Dropbox, Jan. 10, 2014

The cloud storage company underwent a global outage starting about 8:30 pm EST.

In a postmortem, Dropbox said it was upgrading the OS on some of its machines that store databases used for features like photo album sharing and camera uploads, but not its core business of file storage. A subtle bug in the upgrade script tried to reinstall an OS on an active machine, and the system went haywire.

Dropbox's website returned server error messages, and desktops and mobiles wouldn't file sync.

Most of the service was recovered from backups within three hours, but full core service was not fully restored for two days.

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