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Survey: IT Outages Causing Alarming Impact On Businesses

Dimensional Research studied the business impact of IT outages and why IT teams aren't doing a better job resolving them.

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Deep Impact

Dimensional Research recently completed a study attempting to quantify the extent to which IT outages really impact businesses, and the results were somewhat alarming.

In a survey commissioned by xMatters, a vendor of cloud-based communication solutions based in San Ramon, Calif., Dimensional questioned 304 IT professionals around the world.

What they discovered was not only do outages do serious harm in little time, but procedures in place to avoid them are not resulting in the fastest and most effective responses.

At the same time, with the growing number of digital processes and Internet-enabled devices, the role of the IT team is expanding.

Here's a look at the results of the study.

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